New iPhone setup software update / data transfer bug
There is currently an issue with the setup processes of iPhones where the phone gets stuck at the "Software Update" section.
The fix is as follows:
-Hard Reset the iPhone - Use the following
Guide-Setup the new phone manually without data transfer
-On new phone go to Settings > General > Software Update
-Update the phone to latest version - Use the following
Guide-Once updated got to Settings > General > Reset > Erase All Content and Settings
-Once phone finishes erasing, setup the new phone and transfer data as standard
Share Link
https://activedigital.zohodesk.com/portal/en/kb/articles/new-iphone-setup-software-update-data-transfer-bug
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